Concept Travel respects your privacy
and recognizes the need to protect the personally
identifiable information (any information by which you
can be identified, such as name, address, and telephone
number) you share with us. We would like to assure you
that we follow appropriate standards when it comes to
protecting your privacy on our websites.
In general, you can visit Yatra website without telling
us who you are or revealing any personal information
about yourself. We track the Internet address of the
domains from which people visit us and analyze this data
for trends and statistics, but the individual user
remains anonymous.
Some of our web pages use "cookies" so that we
can better serve you with customized information when you
return to our site. Cookies are identifiers which web
sites send to the browser on your computer to facilitate
your next visit to our site. You can set your browser to
notify you when you are sent a cookie, giving you the
option to decide whether or not to accept it. The
information we collect and analyze is used to improve our
service to you.
With specific reference to third party NPII
advertising, we use third-party service providers to
serve ads on our behalf across the Internet and sometimes
on this site. They may collect anonymous information
about your visits to our website, and your interaction
with our products and services. They may also use
information about your visits to this and other websites
to target advertisements for goods and services. This
anonymous information is collected through the use of a
‘pixel tag', which is industry standard technology
used by most major websites. No personally identifiable
information is collected or used in this process. Such
third parties do not know your name, phone number,
address, email address, or any personally identifying
information. If you would like more information about
this practice and to know your choices about not having
this anonymous information used by our third party
service provider, please click
http://www.networkadvertising.org/managing/opt_out.asp.
With specific reference to booking/e-commerce
transactions, Concept Travel collects the following
personal sensitive information from you while transacting
through Yatra:
- Name and Sex
- Phone Number
- Address
- Credit Card details
- Date of birth in case of a child
Concept Travel does not sell or trade upon any of the
above foregoing information without the consent of the
user or customer. The foregoing information collected
from the users/customers/travellers is put to the
following use:
- Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.
- Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Concept Travel, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable.
- Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not to share this information, you can still visit the Yatra website, but you may be unable to access certain options, offers and services.
Concept Travel takes appropriate steps to protect the
information you share with us. We have implemented
technology and security features and strict policy
guidelines to safeguard the privacy of your personally
identifiable information from unauthorized access and
improper use or disclosure. Please contact us on
legal@concepttrip.com to obtain names and addresses of
the specific entites that shall have access to your
personal information in a given transaction.
Concept Travel will continue to enhance its security
procedures as new technology becomes available, and
ensures that its serurity procedures are compliant with
current applicable regulations.
If our privacy policy changes in the future, it will be
posted here and a new effective date will be shown. You
should access our privacy policy regularly to ensure you
understand our current policies.
Thank you for using Concept Travel!


